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Competition Terms & Conditions


Welcome to our website. Dunelm's website, products and services are made available to you via dunelm.com. If you wish to use dunelm.com you must read and agree to be bound by our policies which are detailed below in our Terms & Conditions, along with any other rules on our website.

By visiting dunelm.com you are accepting and agreeing to the practices described. From time to time, we may modify our Terms & Conditions and your continued use of dunelm.com signifies your agreement to be bound by our modified Terms & Conditions. Make sure you read the Terms & Conditions and return to this page to check frequently. If you do not agree to be bound by these Terms & Conditions you may not use or access dunelm.com.

This Morning VIP Set Tour Prize Draw Competition


1. The Win a VIP Set Tour of This Morning prize draw is open to all UK residents aged 18 and over (except employees and families of the Promoter and its affiliate companies, agencies and anyone professionally connected with the promotion).

2. The prize draw is open from 10.30am on 1st November 2019 until 23:59 17th November 2019.

3. There is one winner. The winner will be chosen at random using a computer process from all eligible entries received.

4. To enter, entrants must visit the entry webpage and enter their name, email address and telephone number. 

5. There is a maximum of one entry per individual. In the event of multiple entries being received from the same person or account, only the first entry will be accepted.

6. The winner will be informed of their prize within five working days following the end of the promotion. The prize includes:  - A VIP set tour of the This Morning TV studio for the prize winner and one guest. The tour is at 11am on 12th December 2019 and last for approximately two hours.

- Return standard class train travel from a UK mainland station to London for the prize winner and one guest.

- One night’s accommodation for two people in a London 4* hotel.

- Any guests accompanying the prize winner must be 18 at the point that the tour takes place.

7. The prize winner must be available to travel to London for the 12th December in order to receive their tour of the This Morning TV Studio. The winner must contract the Promoter to organise travel dates and hotel accommodation; all elements of the prize must be taken at the same time. Once booked, the date of the VIP tour cannot be altered or amended without the express written consent of the Promoter. The prize excludes anything not expressly detailed within these terms.

8. The promoter reserves the right to offer alternative prizes in the unlikely event that any of the original prizes are unavailable. Prizes are non-negotiable, non-transferable and there is no cash alternative.

9. Once the winner has been notified, they will have 48 hours to respond to our email or phone message to claim their prize. After this time, the Promoter reserves the right to pass on the prize to a new winner, selected by a random computer process.

10. By entering the prize draw, entrants agree for their name and location in the format ‘Maria W, Nottingham’ to be used by Dunelm in social media communications (Facebook, Instagram and Twitter) or marketing material referencing the prize draw.

11. The Promoter accepts no responsibility for technical issues or any problems entrants may have with entering the prize draw.

12. ITV is not responsible for the administration of this promotion and fulfilment.

13. Full details of the prize will be supplied to the winner following notification. In the event of the original prize being unavailable, the Promoter reserves the right to offer an alternative prize of equivalent value.

14. Dunelm will never share or sell any of your personal data with third parties. For more information, please see our privacy policy.

15. The winner’s details can be obtained by sending a stamped addressed envelope to Win a VIP Set Tour of This Morning, Marketing, Dunelm (Soft Furnishings) Ltd, Watermead Business Park, Syston, Leicestershire, LE7 1AD within 6 months of the closing date.

16. The prize is non-transferable, non-refundable and cannot be exchanged for any cash alternatives in whole or in part.

17. The Promoter reserves the right to amend, terminate or temporarily suspend this promotion if, in its absolute discretion, it considers it necessary to do so. The Promoter shall not exercise this right unreasonably.

18. The Promoter reserves the right to exclude any entries which it believes to be fraudulent or based on misconduct and will delete any inappropriate entries at its sole discretion.

19. This promotion is in no way sponsored, endorsed or administered by, or associated with Facebook. You are providing your information to the Promoter. By participating in this promotion you agree to a complete release of Facebook from any claims.

20. This promotion is subject to Facebook's terms and conditions.

21. This promotion and these terms are governed by English law and are subject to the exclusive jurisdiction of the English Courts.

22. Entrants are deemed to have accepted these terms and conditions by participating in this promotion. Promoter: Dunelm (Soft Furnishings) Ltd, Watermead Business Park, Syston, Leicestershire, LE7 1AD.

Frozen 2 Room Makeover


1. The prize draw to win a Frozen 2 Room Makeover is open to all UK residents aged 18 and over (except employees and families of the Promoter and its affiliate companies, agencies and anyone professionally connected with the promotion).

2. The prize draw is open from 10:00am Tuesday 12th November 2019 – 23:59pm Tuesday 19th November 2019.

3. There is one winner in total who will win Frozen 2 Olaf Shaker Plaque, Frozen 2 Quilt Set Single, Frozen 2 Fitted Sheet Single, Frozen 2 Blackout Curtains, Frozen 2 Olaf Fleece Blanket, Frozen 2 Anna Elsa Sequin Cushion, Frozen 2 Olaf Sequin Cushion, Frozen 2 Light Shade, Frozen 2 Lamp, Frozen 2 Collapsible Ottoman, Frozen 2 Olaf Storage Tub, Frozen Applique Fleece Blanket, Frozen Light Up Cushion, Frozen Wall Stickers.

4. To enter, entrants must like Dunelm UK Facebook page and comment on the Facebook post with their kids favorite Frozen character. The winner will be selected using a random number generator.

5. There is a maximum of one entry per individual. In the event of multiple entries being received from the same person or account, only the first entry will be accepted.

6. The winner will be announced on Wednesday 20th November 2019 via a comment on the post under their comment, and will also be notified by direct message on Facebook. The winner will be required to provide their UK postal address in order for them to receive their prize as stated in clause 3 via post.

7. The promoter reserves the right to offer alternative prizes in the unlikely event that any of the original prizes are unavailable. Prizes are non-negotiable, non-transferable, non-refundable and cannot be exchanged for any cash alternatives in whole or in part.

8. Once the winner has been notified, they will have 48 hours to respond to direct message to claim their prize. After this time, the Promoter reserves the right to pass on the prize to a new winner, picked at random by a random number generator.

9. By entering the prize draw, entrants agree for their name and location in the format ‘Maria W, Nottingham’ to be used by Dunelm in social media communications (Facebook) or marketing material referencing the prize draw.

10. The Promoter accepts no responsibility for technical issues or any problems entrants may have with entering the prize draw.

11. Dunelm will never share or sell any of your personal data with third parties so that they can send marketing materials to you. For more information, please see our privacy policy.

12. The winner’s details can be obtained by sending a stamped addressed envelope to Frozen 2 Room Makeover, Marketing, Dunelm (Soft Furnishings) Ltd, Watermead Business Park, Syston, Leicestershire, LE7 1AD within 6 months of the closing date.

13. The Promoter reserves the right to amend, terminate or temporarily suspend this promotion if, in its absolute discretion, it considers it necessary to do so. The Promoter shall not exercise this right unreasonably.

14. The Promoter reserves the right to exclude any entries which it believes to be fraudulent or based on misconduct and will delete any inappropriate entries at its sole discretion.

15. This promotion is in no way sponsored, endorsed or administered by, or associated with Facebook. You are providing your information to the Promoter. By participating in this promotion you agree to a complete release of Facebook, Instagram, Twitter from any claims.

16. This promotion is subject to Facebook terms and conditions.

17. This promotion and these terms are governed by English law and are subject to the exclusive jurisdiction of the English Courts.

18. Entrants are deemed to have accepted these terms and conditions by participating in this promotion. Promoter: Dunelm (Soft Furnishings) Ltd, Watermead Business Park, Syston, Leicestershire, LE7 1AD.

Dunelf Gift Card Competition


1.The competition to Win a £500 gift card is open to all UK residents aged 18 and over (except employees and families of the Promoter and its affiliate companies, agencies and anyone professionally connected with the promotion).

2. The prize draw is open from 17:00 on 15th November 2019 until 23:59 22nd November 2019.

3. There is one winner. The winner will be chosen at random using a computer process from all eligible entries received.

4. To enter, entrants must comment on the Dunelm Dunelf competition post on Facebook with the number of elves they spot during the video.

5. There is a maximum of one entry per individual. In the event of multiple entries being received from the same person or account, only the first entry will be accepted.

6. The winner will be selected using a random number generator. The winner will be announced on 22nd November 2019 via a comment on the post under their comment and will also be notified by direct message through Facebook Messenger. The winner will receive their prize by post.

7. The promoter reserves the right to offer alternative prizes in the unlikely event that any of the original prizes are unavailable. Prizes are non-negotiable, non-transferable, non-refundable and cannot be exchanged for any cash alternatives in whole or in part.

8. Once the winner has been notified, they will have 48 hours to respond to direct message to claim their prize. After this time, the Promoter reserves the right to pass on the prize to a new winner, picked at random by a random number generator.

9. By entering the prize draw, entrants agree for their name and location in the format ‘Maria W, Nottingham’ to be used by Dunelm in social media communications (Facebook) or marketing material referencing the prize draw.

10. The Promoter accepts no responsibility for technical issues or any problems entrants may have with entering the prize draw.

11. Dunelm will never share or sell any of your personal data with third parties so that they can send marketing materials to you. For more information, please see our privacy policy.

12. The winner’s details can be obtained by sending a stamped addressed envelope to Dunelf Competition, Marketing, Dunelm (Soft Furnishings) Ltd, Watermead Business Park, Syston, Leicestershire, LE7 1AD within 6 months of the closing date.

13. The Promoter reserves the right to amend, terminate or temporarily suspend this promotion if, in its absolute discretion, it considers it necessary to do so. The Promoter shall not exercise this right unreasonably.

14. The Promoter reserves the right to exclude any entries which it believes to be fraudulent or based on misconduct and will delete any inappropriate entries at its sole discretion.

15. This promotion is in no way sponsored, endorsed or administered by, or associated with Facebook. You are providing your information to the Promoter. By participating in this promotion you agree to a complete release of Facebook, Instagram, Twitter from any claims.

16. This promotion is subject to Facebook terms and conditions.

17. This promotion and these terms are governed by English law and are subject to the exclusive jurisdiction of the English Courts.

18. Entrants are deemed to have accepted these terms and conditions by participating in this promotion. Promoter: Dunelm (Soft Furnishings) Ltd, Watermead Business Park, Syston, Leicestershire, LE7 1AD.

How do we Measure up Competition Terms and Conditions


1. All entrants to this survey and competition must be over 18.

2. For your chance to win you must complete the following survey.

3. One gift card worth £250 will be available to win each month.

4. The gift card prize can only be used in-store and not through our online store.

5. The competition is not open to Dunelm colleagues, associated persons or companies.

6. Competition ends on the last day of each calendar month.

7. The winning entry will be drawn at random after this date and the winner will be contacted directly.

8. Dunelm's decision is final.

9. The winner may be asked to get involved with associated publicity.

10. Supplying your details means you are agreeing to receive information, promotions and offers from Dunelm via email. For further details see our privacy policy.

11. Promoter: Dunelm (Soft Furnishings) Limited, Watermead Business Park, Syston, Leicester, LE7 1AD. To receive a list of winners please send a SAE to the Marketing Department at this address specifying the date of entry.

Competition Entry


If you enter one of our competitions, we will assume that you have read these rules and that you agree to them.

1. To enter a competition you must be: (a) UK resident; and (b) 18 years old or over at the time of entry.

2. Competitions are not open to employees (or members of their immediate families) of Dunelm Ltd or any subsidiary of Dunelm Ltd.

3. No purchase necessary.

4. Only one entry per person.

5. No responsibility can be accepted for entries that are lost or delayed, or which are not received for any reason.

6. The winner will be selected at random.

7. The closing date is 7 days after first publication, and Dunelm reserves the right to amend the competition end date at any time.

8. If you win a competition, we will notify you by post, e-mail or telephone. The selection of a winner will be final, and no correspondence will be entered into.

9. You can find out who has won a particular competition by sending a stamped addressed envelope, marked with the name of the competition to Marketing, Dunelm Ltd, Watermead Business Park, Syston, Leicestershire, LE7 1AD after the closing date.

10. By entering the competition the winner agrees to participate in such promotional activity and material as Dunelm may require.

11. The prize will not be transferable to another person.

12. No part of a prize is exchangeable for cash or any other prize.

13. If an advertised prize is not available, we reserve the right to offer an alternative prize of equal or greater value.

14. Incorrectly completed entries may be disqualified.

15. Please read our Privacy Policy which tells you how we use any personal information we may collect about you by entering a competition.

16. Dunelm reserves the right to amend these rules at any time. Dunelm may also create rules which will apply to a specific competition only. If we do this we will publish the amended competition rules and/or specific competition rules on the relevant competition page.

17. Dunelm will endeavour to send prizes within a month of the competition end date but cannot guarantee this delivery time.

Newsletter Sign Up Prize Draw


This prize draw is operated by Dunelm (Soft Furnishings) Limited and may be entered by all UK residents over the age of 18, but is not open to Dunelm staff, associated persons or companies. No order or purchase necessary to enter the prize draw. The winner will win a £250 Dunelm gift card. No cash alternative is available. The winning entry will be drawn at random and the winner will be contacted directly by email and the prize must be claimed within 4 weeks. The winner may be asked to participate in associated publicity. The winner's name can be obtained by sending an SAE to Dunelm Marketing Department, Watermead Business Park, Syston, Leicestershire, LE7 1AD within 8 weeks after the closing date. We reserve the right to withdraw this prize draw at any time. Dunelm's decision is final and no correspondence will be entered into. By supplying your details you are agreeing to receive information, promotions and offers from Dunelm via email. You can unsubscribe at any time. At Dunelm we do not share your information with any other companies for marketing purposes. For more information see our privacy policy.

Registered office address


Dunelm (Soft Furnishings) Limited Watermead Business Park, Syston Leicestershire LE7 1AD

VAT No: GB818 2-840 21

Registration No: 2129238

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