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Competition Terms & Conditions


Welcome to our website. Dunelm's website, products and services are made available to you via dunelm.com. If you wish to use dunelm.com you must read and agree to be bound by our policies which are detailed below in our Terms & Conditions, along with any other rules on our website.

By visiting dunelm.com you are accepting and agreeing to the practices described. From time to time, we may modify our Terms & Conditions and your continued use of dunelm.com signifies your agreement to be bound by our modified Terms & Conditions. Make sure you read the Terms & Conditions and return to this page to check frequently. If you do not agree to be bound by these Terms & Conditions you may not use or access dunelm.com.

Alexa – Smart Home Giveaway


1. The prize draw to win a Smart Home giveaway is open to all UK residents aged 18 and over (except employees and families of the Promoter and its affiliate companies, agencies and anyone professionally connected with the promotion).

2. The prize draw is open from Wednesday 18th March 2020 –  23:59pm Wednesday 25th March 2020.

3. There will be one winner in total who will win an Alexa Echo, App/Alexa controlled 13 Amp plug adaptor, two App/Alexa controlled 5.5w Candle light bulb colour temperature SES 1 pack and two App/Alexa controlled 9w GLS light bulb colour temperature ES 1 pack.

4. To enter, entrants must like the Alexa competition Facebook post on Dunelm UK Facebook page and comment on the Facebook post by tagging a friend. The winner will be selected using a random number generator.

5. There is a maximum of one entry per individual. In the event of multiple entries being received from the same person or account, only the first entry will be accepted.

6. The winner will be announced on Thursday 26th March 2020 via a comment on the post under their comment. The winner will be required to provide their UK postal address in order for them to receive their prize as stated in clause 3 via post.

7. The promoter reserves the right to offer alternative prizes in the unlikely event that any of the original prizes are unavailable. Prizes are non-negotiable, non-transferable, non-refundable and cannot be exchanged for any cash alternatives in whole or in part

8. Once the winner has been notified, they will have 48 hours to respond to direct message to claim their prize. After this time, the Promoter reserves the right to pass on the prize to a new winner, picked at random by a random number generator.

9. By entering the prize draw, entrants agree for their name and location in the format ‘Maria W, Nottingham’ to be used by Dunelm in social media communications (Facebook) or marketing material referencing the prize draw.

10. The Promoter accepts no responsibility for technical issues or any problems entrants may have with entering the prize draw.

11. Dunelm will never share or sell any of your personal data with third parties so that they can send marketing materials to you. For more information, please see our privacy policy.

12. The winner’s details can be obtained by sending a stamped addressed envelope to Alexa – Smart Home, Marketing, Dunelm (Soft Furnishings) Ltd, Watermead Business Park, Syston, Leicestershire, LE7 1AD within 6 months of the closing date.

13. The Promoter reserves the right to amend, terminate or temporarily suspend this promotion if, in its absolute discretion, it considers it necessary to do so. The Promoter shall not exercise this right unreasonably.

14. The Promoter reserves the right to exclude any entries which it believes to be fraudulent or based on misconduct and will delete any inappropriate entries at its sole discretion.

15. This promotion is in no way sponsored, endorsed or administered by, or associated with Facebook. You are providing your information to the Promoter. By participating in this promotion you agree to a complete release of Facebook, Instagram, Twitter from any claims.

16. This promotion is subject to Facebook terms and conditions >   https://www.facebook.com/terms.php  

17. This promotion and these terms are governed by English law and are subject to the exclusive jurisdiction of the English Courts.

18. Entrants are deemed to have accepted these terms and conditions by participating in this promotion. Promoter: Dunelm (Soft Furnishings) Ltd, Watermead Business Park, Syston, Leicestershire, LE7 1AD.

Mother’s Day Faux Floral Bouquet Competition


1. The prize draw to win a Faux Floral Bouquet is open to all UK residents aged 18 and over (except employees and families of the Promoter and its affiliate companies, agencies and anyone professionally connected with the promotion).

2. The prize draw is open from Wednesday 11th March 2020 –  23:59pm Wednesday 18th March 2020.

3. There will be one winner in total who will win a Florals Forever Genevieve Bouquet.

4. To enter, entrants must like the Mother’s Day Faux Floral competition Facebook post on Dunelm UK Facebook page and comment on the Facebook post by tagging a friend. The winner will be the person tagged. The winner will be selected using a random number generator.

5. There is a maximum of one entry per individual. In the event of multiple entries being received from the same person or account, only the first entry will be accepted.

6. The winner will be announced on Thursday 19th March 2020 via a comment on the post under their comment. The winner will be required to provide their UK postal address in order for them to receive their prize as stated in clause 3 via post.

7. The promoter reserves the right to offer alternative prizes in the unlikely event that any of the original prizes are unavailable. Prizes are non-negotiable, non-transferable, non-refundable and cannot be exchanged for any cash alternatives in whole or in part

8. Once the winner has been notified, they will have 48 hours to respond to direct message to claim their prize. After this time, the Promoter reserves the right to pass on the prize to a new winner, picked at random by a random number generator.

9. By entering the prize draw, entrants agree for their name and location in the format ‘Maria W, Nottingham’ to be used by Dunelm in social media communications (Facebook) or marketing material referencing the prize draw.

10. The Promoter accepts no responsibility for technical issues or any problems entrants may have with entering the prize draw.

11. Dunelm will never share or sell any of your personal data with third parties so that they can send marketing materials to you. For more information, please see our privacy policy.

12. The winner’s details can be obtained by sending a stamped addressed envelope to Faux Floral Bouquet, Marketing, Dunelm (Soft Furnishings) Ltd, Watermead Business Park, Syston, Leicestershire, LE7 1AD within 6 months of the closing date.

13. The Promoter reserves the right to amend, terminate or temporarily suspend this promotion if, in its absolute discretion, it considers it necessary to do so. The Promoter shall not exercise this right unreasonably.

14. The Promoter reserves the right to exclude any entries which it believes to be fraudulent or based on misconduct and will delete any inappropriate entries at its sole discretion.

15. This promotion is in no way sponsored, endorsed or administered by, or associated with Facebook. You are providing your information to the Promoter. By participating in this promotion you agree to a complete release of Facebook, Instagram, Twitter from any claims.

16. This promotion is subject to Facebook terms and conditions >   https://www.facebook.com/terms.php  

17. This promotion and these terms are governed by English law and are subject to the exclusive jurisdiction of the English Courts.

18. Entrants are deemed to have accepted these terms and conditions by participating in this promotion. Promoter: Dunelm (Soft Furnishings) Ltd, Watermead Business Park, Syston, Leicestershire, LE7 1AD.

Sleep Month Competition


1. The prize draw to win a £500 Dunelm gift card is open to all UK residents aged 18 and over (except employees and families of the Promoter and its affiliate companies, agencies and anyone professionally connected with the promotion).

2. The prize draw is open from Friday 13th March 2020 –  23:59pm Friday 27th March 2020.

3. There will be one winner in total who will win a £500 Dunelm gift card.  

4. To enter, entrants must like Dunelm Facebook page, like the Sleep Month competition Facebook post on Dunelm UK Facebook page and comment on the Facebook post by tagging a friend. The winner will be selected using a random number generator.

5. There is a maximum of one entry per individual. In the event of multiple entries being received from the same person or account, only the first entry will be accepted.

6. The winner will be announced on Monday 30th March 2020 via a comment on the post under their comment. The winner will be required to provide their UK postal address in order for them to receive their prize as stated in clause 3 via post.

7. The promoter reserves the right to offer alternative prizes in the unlikely event that any of the original prizes are unavailable. Prizes are non-negotiable, non-transferable, non-refundable and cannot be exchanged for any cash alternatives in whole or in part

8. Once the winner has been notified, they will have 48 hours to respond to direct message to claim their prize. After this time, the Promoter reserves the right to pass on the prize to a new winner, picked at random by a random number generator.

9. By entering the prize draw, entrants agree for their name and location in the format ‘Maria W, Nottingham’ to be used by Dunelm in social media communications (Facebook) or marketing material referencing the prize draw.

10. The Promoter accepts no responsibility for technical issues or any problems entrants may have with entering the prize draw.

11. Dunelm will never share or sell any of your personal data with third parties so that they can send marketing materials to you. For more information, please see our privacy policy.

12. The winner’s details can be obtained by sending a stamped addressed envelope to Sleep Competition, Marketing, Dunelm (Soft Furnishings) Ltd, Watermead Business Park, Syston, Leicestershire, LE7 1AD within 6 months of the closing date.

13. The Promoter reserves the right to amend, terminate or temporarily suspend this promotion if, in its absolute discretion, it considers it necessary to do so. The Promoter shall not exercise this right unreasonably.

14. The Promoter reserves the right to exclude any entries which it believes to be fraudulent or based on misconduct and will delete any inappropriate entries at its sole discretion.

15. This promotion is in no way sponsored, endorsed or administered by, or associated with Facebook. You are providing your information to the Promoter. By participating in this promotion you agree to a complete release of Facebook, Instagram, Twitter from any claims.

16. This promotion is subject to Facebook terms and conditions >   https://www.facebook.com/terms.php  

17. This promotion and these terms are governed by English law and are subject to the exclusive jurisdiction of the English Courts.

18. Entrants are deemed to have accepted these terms and conditions by participating in this promotion. Promoter: Dunelm (Soft Furnishings) Ltd, Watermead Business Park, Syston, Leicestershire, LE7 1AD.

To qualify for a free hot drink in the Stockton Store


  • To receive your free hot drink  in the Stockton Store, you must show the Free Tea or Coffee voucher email at the Pausa till in the Stockton store on one of the below dates:

Saturday 7th & Sunday 8th March

Saturday 21th & Sunday 22th March

Saturday 28th & Sunday 29th March

Saturday 18th & Sunday 19th April

  • The offer is limited to one free hot regular size drink per customer and cannot be exchanged for anything else.
  • Your personal data may be shared with other companies within our Group. It may also be disclosed to a third party who acquires us, a member of our Group or substantially all of our assets. For more information, please see the Promoter’s privacy policy.
  • The Promoter reserves the right to amend, terminate or temporarily suspend this promotion if, in its absolute discretion, it considers it necessary to do so. The Promoter shall not exercise this right unreasonably.
  • This promotion and these terms are governed by English law and are subject to the exclusive jurisdiction of the English Courts.
  • This voucher is for single use only.

You are deemed to have accepted these terms and conditions by participating in this promotion.

The promoter is Dunelm (Soft Furnishings) Ltd , Watermead Business Park, Syston, Leicester, LE7 1AD.

Email: Isla Chair Competition


1. The prize draw to win a Free Grey Isla Chair is open to all UK residents aged 18 and over (except employees and families of the Promoter and its affiliate companies, agencies and anyone professionally connected with the promotion).

2. The prize draw is open from 1st January 2020 until 31st December 2020 (closing date). One winner will be drawn each calendar month.

3. There will be 12 winners in total who will each win a Grey Isla Chair.

4. To enter, entrants must let us know what they think of our emails by clicking the relevant link in the prize draw email. Once they have clicked the relevant link in the email, they will have entered the prize draw for that month. At the end of each month, the prize draw for that month will end (and a winner for that month will be drawn) and a new draw will open at the start of the next month. Each month an entrant will need to re-inter if they wish to have a chance of winning that month’s prize draw.

5. There is a maximum of one entry per individual per month. In the event of multiple entries being received from the same person or account, only the first entry will be accepted.

6. Each winner will be picked at random by a random number generator on the last day of the month. Each winner will be contacted after each monthly draw via email direct to the entrant. The winner will be required to provide their UK postal address in order for them to receive their prize. Delivery of the prize will be at the Promoter’s cost.

7. Once the winner has been notified, they will have 48 hours to respond to the direct message to claim their prize. After this time, the Promoter reserves the right to draw a new prize winner, picked at random by a random number generator.

8. The Promoter reserves the right to offer alternative prizes in the unlikely event that any of the original prizes are unavailable. Prizes are non-negotiable, non-transferable, non-refundable and cannot be exchanged for any cash alternatives, in whole or in part.

9. The Promoter accepts no responsibility for technical issues or any problems entrants may have with entering the prize draw.

10. The Promoter will never share or sell any personal data of an entrant with third parties. For more information, please see the Promoter’s privacy policy.

11. The winners’ details can be obtained by sending a stamped addressed envelope to Isla Chair Competition, CRM Marketing, Dunelm (Soft Furnishings) Ltd, Watermead Business Park, Syston, Leicestershire, LE7 1AD no later than 6 months after the closing date.

13. The Promoter reserves the right to amend, terminate or temporarily suspend this prize draw if, in its absolute discretion, it considers it necessary to do so. The Promoter shall not exercise this right unreasonably.

14. The Promoter reserves the right to exclude any entries which it believes to be fraudulent or based on misconduct and will delete any inappropriate entries at its sole discretion.

15. This prize draw is in no way sponsored, endorsed or administered by, or associated with Facebook. You are providing your information to the Promoter. By participating in this prize draw you agree to a complete release of Facebook, Instagram, Twitter from any claims.

16. This prize draw and these terms are governed by English law and are subject to the exclusive jurisdiction of the English Courts.

18. Entrants are deemed to have accepted these terms and conditions by participating in this prize draw.

 Promoter: Dunelm (Soft Furnishings) Ltd, Watermead Business Park, Syston, Leicestershire, LE7 1AD.

How do we Measure up Competition Terms and Conditions


1. All entrants to this survey and competition must be over 18.

2. For your chance to win you must complete the following survey.

3. One gift card worth £250 will be available to win each month.

4. The gift card prize can only be used in-store and not through our online store.

5. The competition is not open to Dunelm colleagues, associated persons or companies.

6. Competition ends on the last day of each calendar month.

7. The winning entry will be drawn at random after this date and the winner will be contacted directly.

8. Dunelm's decision is final.

9. The winner may be asked to get involved with associated publicity.

10. Supplying your details means you are agreeing to receive information, promotions and offers from Dunelm via email. For further details see our privacy policy.

11. Promoter: Dunelm (Soft Furnishings) Limited, Watermead Business Park, Syston, Leicester, LE7 1AD. To receive a list of winners please send a SAE to the Marketing Department at this address specifying the date of entry.

Competition Entry


If you enter one of our competitions, we will assume that you have read these rules and that you agree to them.

1. To enter a competition you must be: (a) UK resident; and (b) 18 years old or over at the time of entry.

2. Competitions are not open to employees (or members of their immediate families) of Dunelm Ltd or any subsidiary of Dunelm Ltd.

3. No purchase necessary.

4. Only one entry per person.

5. No responsibility can be accepted for entries that are lost or delayed, or which are not received for any reason.

6. The winner will be selected at random.

7. The closing date is 7 days after first publication, and Dunelm reserves the right to amend the competition end date at any time.

8. If you win a competition, we will notify you by post, e-mail or telephone. The selection of a winner will be final, and no correspondence will be entered into.

9. You can find out who has won a particular competition by sending a stamped addressed envelope, marked with the name of the competition to Marketing, Dunelm Ltd, Watermead Business Park, Syston, Leicestershire, LE7 1AD after the closing date.

10. By entering the competition the winner agrees to participate in such promotional activity and material as Dunelm may require.

11. The prize will not be transferable to another person.

12. No part of a prize is exchangeable for cash or any other prize.

13. If an advertised prize is not available, we reserve the right to offer an alternative prize of equal or greater value.

14. Incorrectly completed entries may be disqualified.

15. Please read our Privacy Policy which tells you how we use any personal information we may collect about you by entering a competition.

16. Dunelm reserves the right to amend these rules at any time. Dunelm may also create rules which will apply to a specific competition only. If we do this we will publish the amended competition rules and/or specific competition rules on the relevant competition page.

17. Dunelm will endeavour to send prizes within a month of the competition end date but cannot guarantee this delivery time.

Newsletter Sign Up Prize Draw


This prize draw is operated by Dunelm (Soft Furnishings) Limited and may be entered by all UK residents over the age of 18, but is not open to Dunelm staff, associated persons or companies. No order or purchase necessary to enter the prize draw. The winner will win a £250 Dunelm gift card. No cash alternative is available. The winning entry will be drawn at random and the winner will be contacted directly by email and the prize must be claimed within 4 weeks. The winner may be asked to participate in associated publicity. The winner's name can be obtained by sending an SAE to Dunelm Marketing Department, Watermead Business Park, Syston, Leicestershire, LE7 1AD within 8 weeks after the closing date. We reserve the right to withdraw this prize draw at any time. Dunelm's decision is final and no correspondence will be entered into. By supplying your details you are agreeing to receive information, promotions and offers from Dunelm via email. You can unsubscribe at any time. At Dunelm we do not share your information with any other companies for marketing purposes. For more information see our privacy policy.

Registered office address


Dunelm (Soft Furnishings) Limited Watermead Business Park, Syston Leicestershire LE7 1AD

VAT No: GB818 2-840 21

Registration No: 2129238

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