Competition terms & conditions

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Welcome to our website. Dunelm's website, products and services are made available to you via dunelm.com. If you wish to use dunelm.com you must read and agree to be bound by our policies which are detailed below in our Terms & Conditions, along with any other rules on our website.

By visiting dunelm.com you are accepting and agreeing to the practices described. From time to time, we may modify our Terms & Conditions and your continued use of dunelm.com signifies your agreement to be bound by our modified Terms & Conditions. Make sure you read the Terms & Conditions and return to this page to check frequently. If you do not agree to be bound by these Terms & Conditions you may not use or access dunelm.com.


Lego Father’s Day Bundle prize draw


1. The Lego Father’s Day Bundle prize draw is open to all UK residents aged 18 and over (except employees and families of the Promoter and its affiliate companies, agencies and anyone professionally connected with the promotion).

2. The prize draw is open from 10.00am on Tuesday 11th June 2019 until 23:59 Sunday 16th June 2019.

3. There is one winner who will win a Lego bundle consisting of the following: Lego garbage truck, Lego Duplo Number Train, Lego Duplo My First Fun Puzzle, Lego Duplo My First Balancing Animals, Lego Deep Sea Creatures and a Lego Basic Brick Set.

4. To enter, entrants must like Dunelm’s Facebook post about the Lego Father’s Day Bundle prize draw and tag their father figure in the comments below.

5. There is a maximum of one entry per individual. In the event of multiple entries being received from the same person or account, only the first entry will be accepted.

6. The winner will be selected using a random number generator. The winner will be announced on 17th June 2019 via a comment on the post under their comment, and will also be notified by direct message through Facebook Messenger. The winner will receive their prize by post.

7. The promoter reserves the right to offer alternative prizes in the unlikely event that any of the original prizes are unavailable. Prizes are non-negotiable, non-transferable and there is no cash alternative.

8. Once the winner has been notified, they will have 48 hours to respond to direct message to claim their prize. After this time, the Promoter reserves the right to pass on the prize to a new winner, picked at random by a random number generator.

9. By entering the prize draw, entrants agree for their name and location in the format ‘Maria W, Nottingham’ to be used by Dunelm in social media communications (Facebook) or marketing material referencing the prize draw.

10. The Promoter accepts no responsibility for technical issues or any problems entrants may have with entering the prize draw.

11. In the event of the original prize being unavailable, the Promoter reserves the right to offer an alternative prize of equivalent value.

12. Dunelm will never share or sell any of your personal data with third parties. For more information, please see our privacy policy.

13. The winner’s details can be obtained by sending a stamped addressed envelope to Lego Father’s Day Bundle competition prize draw, Marketing, Dunelm (Soft Furnishings) Ltd, Watermead Business Park, Syston, Leicestershire, LE7 1AD within 6 months of the closing date.

14. The prize is non-transferable, non-refundable and cannot be exchanged for any cash alternatives in whole or in part.

15. The Promoter reserves the right to amend, terminate or temporarily suspend this promotion if, in its absolute discretion, it considers it necessary to do so. The Promoter shall not exercise this right unreasonably.

16. The Promoter reserves the right to exclude any entries which it believes to be fraudulent or based on misconduct and will delete any inappropriate entries at its sole discretion.

17. This promotion is in no way sponsored, endorsed or administered by, or associated with Facebook. You are providing your information to the Promoter. By participating in this promotion you agree to a complete release of Facebook from any claims.

18. This promotion is subject to Facebook terms and conditions.

19. This promotion and these terms are governed by English law and are subject to the exclusive jurisdiction of the English Courts.

20. Entrants are deemed to have accepted these terms and conditions by participating in this promotion. Promoter: Dunelm (Soft Furnishings) Ltd, Watermead Business Park, Syston, Leicestershire, LE7 1AD.



Organisation prize draw


1. The prize draw to win, an Aruku organisation bag and a signed copy of Nicola Lewis, Dr Dawn Harper’s book and a selection of Dunelm organisation baskets. Open to all UK residents aged 18 and over (except employees and families of the Promoter and its affiliate companies, agencies and anyone professionally connected with the promotion).

2. The prize draw is open from 10.00am on Monday 10th June 2019 until 23:59 Sunday 16th June 2019.

3. There is one winner in total.

4. To enter, entrants must like the Instagram post and tag two friends in the comments on the post.

5. There is a maximum of two entries per individual. In the event of more than two entries being received from the same person or account, only the first entry will be accepted.

6. The winner will be announced via the post comments on Monday 17th June 2019 and will be notified by direct message on Instagram.

7. The promoter reserves the right to offer alternative prizes in the unlikely event that any of the original prizes are unavailable. Prizes are non-negotiable, non-transferable and there is no cash alternative.

8. Once the winner has been notified, they will have 48 hours to respond to direct message to claim their prize. After this time, the Promoter reserves the right to pass on the prize to a new winner, picked at random by a random number generator.

9. By entering the prize draw, entrants agree for their name and location in the format ‘Maria W, Nottingham’ to be used by Dunelm in social media communications (Instagram) or marketing material referencing the prize draw.

10. The Promoter accepts no responsibility for technical issues or any problems entrants may have with entering the prize draw.

11. Full details of the prize will be supplied to the winner following notification. In the event of the original prize being unavailable, the Promoter reserves the right to offer an alternative prize of equivalent value.

12. Dunelm will never share or sell any of your personal data with third parties. For more information, please see our privacy policy.

13. The winner’s details can be obtained by sending a stamped addressed envelope to Organisation Giveaway, Marketing, Dunelm (Soft Furnishings) Ltd, Watermead Business Park, Syston, Leicestershire, LE7 1AD within 6 months of the closing date.

14. The prize is non-transferable, non-refundable and cannot be exchanged for any cash alternatives in whole or in part.

15. The Promoter reserves the right to amend, terminate or temporarily suspend this promotion if, in its absolute discretion, it considers it necessary to do so. The Promoter shall not exercise this right unreasonably.

16. The Promoter reserves the right to exclude any entries which it believes to be fraudulent or based on misconduct and will delete any inappropriate entries at its sole discretion.

17. This promotion is in no way sponsored, endorsed or administered by, or associated with Instagram. You are providing your information to the Promoter. By participating in this promotion you agree to a complete release of Instagram from any claims.

18. This promotion is subject to Instagram's terms and conditions.

19. This promotion and these terms are governed by English law and are subject to the exclusive jurisdiction of the English Courts.

20. Entrants are deemed to have accepted these terms and conditions by participating in this promotion. Promoter: Dunelm (Soft Furnishings) Ltd, Watermead Business Park, Syston, Leicestershire, LE7 1AD.



Win This Morning VIP Set Tour Prize Draw


1. The Win a VIP Set Tour of This Morning prize draw is open to all UK residents aged 18 and over (except employees and families of the Promoter and its affiliate companies, agencies and anyone professionally connected with the promotion).

2. The prize draw is open from 10.30am on Monday 24th June 2019 until 23:59 Sunday 7th July 2019.

3. There is one winner. The winner will be chosen at random using a computer process from all eligible entries received. This prize draw is free to enter and no purchase is necessary.

4. To enter, entrants must visit the This Morning webpage and enter their name, email address and telephone number.

5. There is a maximum of one entry per individual. In the event of multiple entries being received from the same person or account, only the first entry will be accepted.

6. The winner will be informed of their prize within five working days by email or telephone (using the details provided at the time of entry) following the end of the promotion. The prize includes:
- A VIP set tour of the This Morning TV studio for the prize winner and one guest. The tour is at 11am on 26th July and last for approximately two hours.
- Return standard class train travel from a UK mainland station to London for the prize winner and one guest.
- One night’s accommodation for two people in a London 4* hotel.
- Any guests accompanying the prize winner must be 18 at the point that the tour takes place.

7. The prize winner must be available to travel to London for the 26th July in order to receive their tour of the This Morning TV Studio. The winner must contract the Promoter to organise travel dates and hotel accommodation; all elements of the prize must be taken at the same time. Once booked, the date of the VIP tour cannot be altered or amended without the express written consent of the Promoter. The prize excludes anything not expressly detailed within these terms.

8. The promoter reserves the right to offer alternative prizes in the unlikely event that any of the original prizes are unavailable. Prizes are non-negotiable, non-transferable and there is no cash alternative.

9. Once the winner has been notified, they will have 48 hours to respond to our email or phone message to claim their prize. After this time, the Promoter reserves the right to pass on the prize to a new winner, selected by a random computer process.

10. By entering the prize draw, entrants agree for their name and location in the format ‘Maria W, Nottingham’ to be used by Dunelm in social media communications (Facebook, Instagram and Twitter) or marketing material referencing the prize draw.

11. The Promoter accepts no responsibility for technical issues or any problems entrants may have with entering the prize draw.

12. ITV is not responsible for the administration of this promotion and fulfilment.

13. Full details of the prize will be supplied to the winner following notification. In the event of the original prize being unavailable, the Promoter reserves the right to offer an alternative prize of equivalent value.

14. Dunelm will never share or sell any of your personal data with third parties. For more information, please see our privacy policy.

15. The winner’s details can be obtained by sending a stamped addressed envelope to Win a VIP Set Tour of This Morning, Marketing, Dunelm (Soft Furnishings) Ltd, Watermead Business Park, Syston, Leicestershire, LE7 1AD within 6 months of the closing date.

16. The prize is non-transferable, non-refundable and cannot be exchanged for any cash alternatives in whole or in part.

17. The Promoter reserves the right to amend, terminate or temporarily suspend this promotion if, in its absolute discretion, it considers it necessary to do so. The Promoter shall not exercise this right unreasonably.

18. The Promoter reserves the right to exclude any entries which it believes to be fraudulent or based on misconduct and will delete any inappropriate entries at its sole discretion.

19. This promotion is in no way sponsored, endorsed or administered by, or associated with Facebook, Instagram and Twitter. You are providing your information to the Promoter. By participating in this promotion you agree to a complete release of Facebook, Instagram, Twitter from any claims.

20. This promotion is subject to Facebook and Instagram’s terms and conditions. This promotion is subject to Twitter’s terms and conditions.

21. This promotion and these terms are governed by English law and are subject to the exclusive jurisdiction of the English Courts.

22. Entrants are deemed to have accepted these terms and conditions by participating in this promotion. Promoter: Dunelm (Soft Furnishings) Ltd, Watermead Business Park, Syston, Leicestershire, LE7 1AD.



Our TV Family Hunt!


Any information provided by you to Dunelm (Soft Furnishings) Limited will be shared with Anna McAuley Casting (‘AMC’) for the purposes of selecting the lucky families and will be retained by AMC as detailed below. If you have submitted your details but would like to be removed from AMC’s database after this project has finished please contact du.dunelm@dunelm.com . Dunelm will process your personal data in accordance with our privacy policy.

Any further information provided by you to AMC prior to, during, or subsequent to an audition, including the taping of your image and provision of your contact details, will be used by AMC and relevant Production Company in accordance with the General Data Protection Regulation, kept secure and only be used in connection with the role. By attending the audition or sending in a submission you are confirming that you are happy for the information you provide to be held and used by AMC for this purpose. Once this project is fully cast and filming has been completed, AMC would like to keep your video files and your contact details in case you are eligible for future castings. AMC will only contact you in regards to specific projects, you will not be added to a mailing list. If you would like to be removed from AMC’s database after this project has finished please let us know.



Missprint prize draw


1. The prize draw to win a £250 Dunelm gift card to spend on Missprint fabric is open to all UK residents aged 18 and over (except employees and families of the Promoter and its affiliate companies, agencies and anyone professionally connected with the promotion).

2. The prize draw is open from 10.00am on Wednesday 29th May 2019 until 23:59 Wednesday 5th June 2019.

3. There is one winner in total who will win a £250 Dunelm gift card.

4. To enter, entrants must like the Dunelm Facebook page www.facebook.com/dunelmuk and share the Dunelm prize draw post on their own Facebook page.

5. There is a maximum of one entry per individual. In the event of multiple entries being received from the same person or account, only the first entry will be accepted.

6. The winner will be announced by 10th June 2019 and will be notified by direct Facebook message and by way of a public comment on the Dunelm prize draw post. The prize is for a £250 Dunelm gift card, which can be used in-store only.

7. The promoter reserves the right to offer alternative prizes in the unlikely event that any of the original prizes are unavailable. Prizes are non-negotiable, non-transferable and there is no cash alternative.

8. Once the winner has been notified, they will have 48 hours to respond to direct message to claim their prize. After this time, the Promoter reserves the right to pass on the prize to a new winner, picked at random by a random number generator.

9. By entering the prize draw, entrants agree for their name and location in the format ‘Maria W, Nottingham’ to be used by Dunelm in social media communications (Facebook) or marketing material referencing the prize draw. Your entry will also be displayed on www.dunelm.com/thismorning and full details of our images rights policy can be found here. https://www.dunelm.com/info/help/terms-and-conditions

10. The Promoter accepts no responsibility for technical issues or any problems entrants may have with entering the prize draw.

11. Full details of the prize will be supplied to the winner following notification. In the event of the original prize being unavailable, the Promoter reserves the right to offer an alternative prize of equivalent value.

12. Dunelm will never share or sell any of your personal data with third parties. For more information, please see our privacy policy.

13. The winner’s details can be obtained by sending a stamped addressed envelope to Missprint Draw, Marketing, Dunelm (Soft Furnishings) Ltd, Watermead Business Park, Syston, Leicestershire, LE7 1AD within 6 months of the closing date.

14. The prize is non-transferable, non-refundable and cannot be exchanged for any cash alternatives in whole or in part.

15. The Promoter reserves the right to amend, terminate or temporarily suspend this promotion if, in its absolute discretion, it considers it necessary to do so. The Promoter shall not exercise this right unreasonably.

16. The Promoter reserves the right to exclude any entries which it believes to be fraudulent or based on misconduct and will delete any inappropriate entries at its sole discretion.

17. This promotion is in no way sponsored, endorsed or administered by, or associated with Facebook. You are providing your information to the Promoter. By participating in this promotion you agree to a complete release of Facebook from any claims.

18. This promotion is subject to Facebook’s terms and conditions.

19. This promotion and these terms are governed by English law and are subject to the exclusive jurisdiction of the English Courts.

20. Entrants are deemed to have accepted these terms and conditions by participating in this promotion. Promoter: Dunelm (Soft Furnishings) Ltd, Watermead Business Park, Syston, Leicestershire, LE7 1AD.



Like Royalty prize draw


1. The prize draw to win a £250 Dunelm gift card, personal shopping experience and chauffer to the nearest Dunelm store is open to all UK residents aged 18 and over (except employees and families of the Promoter and its affiliate companies, agencies and anyone professionally connected with the promotion).

2. The prize draw is open from 10.00am on Friday 10th May 2019 until before 23:59 Sunday 19th May 2019.

3. There is one winner in total who will win a £250 Dunelm gift card and a personal shopping experience and chauffer to their nearest Dunelm store.

4. To enter, entrants must like the Dunlem Facebook page www.facebook.com/dunelmuk and share the Dunelm competition post on their own Facebook page.

5. There is a maximum of one entry per individual. In the event of multiple entries being received from the same person or account, only the first entry will be accepted.

6. The winner will be announced by 27th May 2019 and will be notified by direct message on the social media platform that they entered on. The winner will also be announced publicly on Facebook. The prize is for a £250 Dunelm gift card, which can be used in-store only. The winner will receive a chauffeur driven car for two people to their nearest Dunelm store (maximum distance 40 miles), will be met by a senior member of the Dunelm store team and receive (via post) a £250 Dunelm gift card to spend in store.

7. The promoter reserves the right to offer alternative prizes in the unlikely event that any of the original prizes are unavailable. Prizes are non-negotiable, non-transferable and there is no cash alternative.

8. Once the winner has been notified, they will have 48 hours to respond to direct message to claim their prize. After this time, the Promoter reserves the right to pass on the prize to a new winner, picked at random by a random number generator.

9. By entering the prize draw, entrants agree for their name and location in the format ‘Maria W, Nottingham’ to be used by Dunelm in social media communications (Facebook) or marketing material referencing the prize draw. Your entry will also be displayed on our This Morning webpage. Full details of our images rights policy can be found here.

10. The Promoter accepts no responsibility for technical issues or any problems entrants may have with entering the prize draw.

11. Full details of the prize will be supplied to the winner following notification. In the event of the original prize being unavailable, the Promoter reserves the right to offer an alternative prize of equivalent value.

12. Dunelm will never share or sell any of your personal data with third parties. For more information, please see our privacy policy.

13. The winner’s details can be obtained by sending a stamped addressed envelope to Like Royalty Draw, Marketing, Dunelm (Soft Furnishings) Ltd, Watermead Business Park, Syston, Leicestershire, LE7 1AD within 6 months of the closing date.

14. The prize is non-transferable, non-refundable and cannot be exchanged for any cash alternatives in whole or in part.

15. The Promoter reserves the right to amend, terminate or temporarily suspend this promotion if, in its absolute discretion, it considers it necessary to do so. The Promoter shall not exercise this right unreasonably.

16. The Promoter reserves the right to exclude any entries which it believes to be fraudulent or based on misconduct and will delete any inappropriate entries at its sole discretion.

17. This promotion is in no way sponsored, endorsed or administered by, or associated with Facebook, Instagram and Twitter. You are providing your information to the Promoter. By participating in this promotion you agree to a complete release of Facebook, Instagram, Twitter from any claims.

18. This promotion is subject to Facebook’s terms and conditions.

19. This promotion and these terms are governed by English law and are subject to the exclusive jurisdiction of the English Courts.

20. Entrants are deemed to have accepted these terms and conditions by participating in this promotion. Promoter: Dunelm (Soft Furnishings) Ltd, Watermead Business Park, Syston, Leicestershire, LE7 1AD.



Caprice Bedding Bundle Prize Draw Terms and Conditions


1. Caprice Bedding Bundle prize draw is open to all UK residents aged 18 and over (except employees and families of the Promoter and its affiliate companies, agencies and anyone professionally connected with the promotion).

2. The prize draw is open from 10.00am Tuesday 30th April 2019 until 23.59pm Sunday 5th May 2019.

3. One winner will be chosen at random using a computer process from all eligible entries received.

4. To enter, entrants must comment on the Caprice Bedding Bundle prize draw Facebok post, dated Monday 30th April 2019, comment with who they think would want to win a Caprice bedding set.

5. There is a maximum of one entry per individual.

6. The winner will be informed of their prize within five working days following the end of the promotion. The winner will receive an Caprice bedding set bundle.

7. Once the winner has been notified that they have won via Facebook on the comment thread of the competition post and via private Facebook message, they will have 48 hours to respond to our message to claim their prize. After this time, the Promoter reserves the right to pass on the prize to a new winner, selected by a random computer process.

9. By entering the prize draw, entrants agree for their name and location in the format ‘Maria W, Nottingham’ to be used by Dunelm in social media communications (Facebook, Instagram and Twitter) or marketing material referencing the prize draw.

10. The Promoter accepts no responsibility for technical issues or any problems entrants may have with entering the prize draw.

11. Full details of the prize will be supplied to the winner following notification. In the event of the original prize being unavailable, the Promoter reserves the right to offer an alternative prize of equivalent value.

12. Dunelm will never share or sell any of your personal data with third parties. For more information, please see our privacy policy.

13. The winner’s details can be obtained by sending a stamped addressed envelope to Caprice Bedding Bundle Prize Draw, Marketing, Dunelm (Soft Furnishings) Ltd, Watermead Business Park, Syston, Leicestershire, LE7 1AD within 6 months of the closing date.

14. The prize is non-transferable, non-refundable and cannot be exchanged for any cash alternatives in whole or in part.

15. The Promoter reserves the right to amend, terminate or temporarily suspend this promotion if, in its absolute discretion, it considers it necessary to do so. The Promoter shall not exercise this right unreasonably.

16. The Promoter reserves the right to exclude any entries which it believes to be fraudulent or based on misconduct and will delete any inappropriate entries at it’s sole discretion.

17. This promotion is in no way sponsored, endorsed or administered by, or associated with Instagram. You are providing your information to the Promoter. By participating in this promotion you agree to a complete release of Facebook from any claims.

18. This promotion is subject to Facebook’s terms and conditions.

19. This promotion and these terms are governed by English law and are subject to the exclusive jurisdiction of the English Courts.

20. Entrants are deemed to have accepted these terms and conditions by participating in this promotion. Promoter: Dunelm (Soft Furnishings) Ltd, Watermead Business Park, Syston, Leicestershire, LE7 1AD.



How do we Measure up Competition Terms and Conditions


1. All entrants to this survey and competition must be over 18.

2. For your chance to win you must complete the following survey.

3. One gift card worth £250 will be available to win each month.

4. The gift card prize can only be used in-store and not through our online store.

5. The competition is not open to Dunelm colleagues, associated persons or companies.

6. Competition ends on the last day of each calendar month.

7. The winning entry will be drawn at random after this date and the winner will be contacted directly.

8. Dunelm's decision is final.

9. The winner may be asked to get involved with associated publicity.

10. Supplying your details means you are agreeing to receive information, promotions and offers from Dunelm via email. For further details see our privacy policy.

11. Promoter: Dunelm (Soft Furnishings) Limited, Watermead Business Park, Syston, Leicester, LE7 1AD. To receive a list of winners please send a SAE to the Marketing Department at this address specifying the date of entry.



Competition Entry


If you enter one of our competitions, we will assume that you have read these rules and that you agree to them.

1. To enter a competition you must be: (a) UK resident; and (b) 18 years old or over at the time of entry.

2. Competitions are not open to employees (or members of their immediate families) of Dunelm Ltd or any subsidiary of Dunelm Ltd.

3. No purchase necessary.

4. Only one entry per person.

5. No responsibility can be accepted for entries that are lost or delayed, or which are not received for any reason.

6. The winner will be selected at random.

7. The closing date is 7 days after first publication, and Dunelm reserves the right to amend the competition end date at any time.

8. If you win a competition, we will notify you by post, e-mail or telephone. The selection of a winner will be final, and no correspondence will be entered into.

9. You can find out who has won a particular competition by sending a stamped addressed envelope, marked with the name of the competition to Marketing, Dunelm Ltd, Watermead Business Park, Syston, Leicestershire, LE7 1AD after the closing date.

10. By entering the competition the winner agrees to participate in such promotional activity and material as Dunelm may require.

11. The prize will not be transferable to another person.

12. No part of a prize is exchangeable for cash or any other prize.

13. If an advertised prize is not available, we reserve the right to offer an alternative prize of equal or greater value.

14. Incorrectly completed entries may be disqualified.

15. Please read our Privacy Policy which tells you how we use any personal information we may collect about you by entering a competition.

16. Dunelm reserves the right to amend these rules at any time. Dunelm may also create rules which will apply to a specific competition only. If we do this we will publish the amended competition rules and/or specific competition rules on the relevant competition page.

17. Dunelm will endeavour to send prizes within a month of the competition end date but cannot guarantee this delivery time.



Newsletter Sign Up Prize Draw


This prize draw is operated by Dunelm (Soft Furnishings) Limited and may be entered by all UK residents over the age of 18, but is not open to Dunelm staff, associated persons or companies. No order or purchase necessary to enter the prize draw. Closing date for entry is midnight 30th June 2019. The winner will win a £250 Dunelm gift card. No cash alternative is available. The winning entry will be drawn at random and the winner will be contacted directly by email and the prize must be claimed within 4 weeks. The winner may be asked to participate in associated publicity. The winner's name can be obtained by sending an SAE to Dunelm Marketing Department, Watermead Business Park, Syston, Leicestershire, LE7 1AD within 8 weeks after the closing date. We reserve the right to withdraw this prize draw at any time. Dunelm's decision is final and no correspondence will be entered into. By supplying your details you are agreeing to receive information, promotions and offers from Dunelm via email. You can unsubscribe at any time. At Dunelm we do not share your information with any other companies for marketing purposes. For more information see our privacy policy.



Registered office address

Dunelm (Soft Furnishings) Limited
Watermead Business Park, Syston
Leicestershire
LE7 1AD

VAT No: GB818 2-840 21

Registration No: 2129238