Shop All New
New Cushions & Throws
Beat the cold. Shop heaters
New Baby & Kids
Be ready with our toastiest products
*Excludes furniture and large items
Pick up your order in 3 hours
Shop 100s of the newest products
Shop 100s of New Arrivals
Our help page might have the answers you’re looking for.
We cover frequently asked questions on the following topics plus much more:
View our Frequently asked questions
Complete our short form below and we'll get back to you within 72 hours.
Please be advised that once an order is placed this goes straight through to our Distribution Centre so we are unable to make any changes to the items on your order. If you wish to cancel your order, please choose one of the cancellation options on this form.
Please note, if your order has a 1-5 day delivery timescale we will be unable to cancel this as it will already be on its way to you. Please refuse delivery and once this is received back into our warehouse we will process your refund.
Please be advised that we are unable to make any changes to your address details once an order has been placed. If you wish to cancel your order, please choose one of the cancellation options on this form.
Please note, if your order has a 1-5 day delivery timescale we will be unable to cancel this. Please refuse delivery and once this is received back into our warehouse we will process your refund.
Please find this information here: Store information
Please find this information here: Payment Types
Please contact your consultant or the store where you made your purchase.
Contact details can be found on the Store information page
Please call 0333 234 2638 and we will be able to process your payment.
To book an appointment please use the following online form
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We welcome your feedback to improve our services. Please get in touch using the above form or call 0345 165 6565 anytime between 8am - 9pm Monday to Friday or 9am - 6pm Saturday and 9am - 5pm Sunday