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    The death of Her Majesty The Queen has been a source of grief across the nation, the Commonwealth and the world.

    As a Royal Warrant holder through our Dorma brand, all of us at Dunelm are honoured to have been able to serve The Queen and the Royal Households for many years.

    We send our warm wishes and greatest sympathies to King Charles III and to the Royal Family.

    Pausing our stores and services on Monday 19th September

    As a mark of respect for The Queen on the day of the State Funeral, we’ll be closing our stores. Delivery, Click & Collect and customer services will also be paused. We will reopen on Tuesday 20th September.

    Closure FAQs

    If your order is due to expire on Monday 19th September, we’ll hold onto it for an extra day. You’ll be able to pick it up during our usual opening hours on Tuesday 20th September.

    You can use Track My Order for the latest information on your purchase. You'll just need your order number and email address to hand.  

    Our Live Chat option will be paused on Monday 19th September, but will be available on the surrounding days as follows: weekdays 8am-8:30pm, Saturday 8:30am-5:30pm, Sun 9am-4:30pm.  

    Live Chat can be found in the bottom right-hand corner of our Contact Us page.   

    We will call you to rearrange your delivery for a new date and time that suits you. We apologise for any inconvenience.