Take Back Scheme
What do we accept?
We accept all home textiles, clothing, shoes and accessories (excluding duvets and pillows). Just remember, we can only accept clean, bagged textiles, but it's fine if they're ripped or torn.
*Not available in Bracknell, Camarthen, Crawley, Feltham, Jersey, Kidderminster, Llanelli, Loughborough, Scarborough, Westfield and Yeovil.
How does it work?
- Wrap or bag your pre-loved textiles.
- Drop them off at a participating store.
- They'll be sorted by what can be re-used or recycled.
What happens next?
All contributions will be rehomed or recycled, after a thorough inspection process. Our aim is to keep products in use for as long as possible, so we’ll only recycle textiles when they’ve reached the end of their useful life. Textiles that are ready to be recycled are combined with other post-consumer sources and repurposed into new items as part of our Conscious Choice Remade collection. These products are made from at least 40% pre-loved materials, which we think gives them an extra feel-good factor.
How do products get Remade?
How it works
- Buy a replacement electrical item from us
- Bring your old electrical item to a store within 28 days
- 3. Show us the receipt for your new purchase, and we'll do the rest
And that’s not all…
There are many parts to our sustainability journey
Frequently asked questions
Can I recycle anything?
We're happy to accept any clean home textiles, including all clothing (except pillow and duvets).
Do the textiles have to be clean?
Yes please. We'd like only clean items so we can make sure as much as possible gets reused, promoting a circular economy, and doing more for the environment. Soiled items should not be donated, so please keep this in mind.
What if my textiles are ripped?
That's totally fine. We'll be doing as much as we can to reuse items, but where this isn't possible, we'll also be recycling the items to give them a new life.
Do the textiles have to be bagged?
Yes please. This is really important, because it means it is much easier to manage for our colleagues in store. Please ensure all textiles all bagged up before dropping these off into the fixture in store.
What happens to my textiles after they've been donated?
After textiles get dropped off to our stores, they're sent onto our supplier to sort. Our aim to keep products in use for as long as possible, but everything you bring back will be reused or recycled.
What happens to textiles that can't be reused?
Anything that can't be reused gets repossessed and recycled into new items, either being turned into recycled yarn for new products, or being turned into rags and wipes.
Can I take my textiles to any Dunelm store?
Our Textile Take Back Scheme is available in most of our stores. The excluded stores are listed below. Please do not drop your textiles off at these stores:
- Carmarthen
- Crawley
- Jersey
- Feltham
- Kidderminster
- Llanelli
- Loughborough
- Scarborough
- Yeovil
Where is the Textile Take Back fixture located in store?
This varies from store to store, but the Textile Take Back fixture can usually be found at the entrance, under the stairs, or at the exit. Please speak to a colleague in store, who will direct you to the unit.
Some of the textiles get turned into new products, how does this work?
Transforming old textiles into new ones takes a few steps:
- After initial checks we send the textiles to our recycling suppliers
- Textiles are thoroughly sorted before chopping eligible items into fine pieces
- Those fine pieces are then combined and spun into recycled yarn to create new fabric
- That fabric is dyed, finished, and stitched to create a new product