Great news, all of our stores have now fully reopened with social distancing and safety measures in place!
We know that many of you are looking forward to visiting your local store again, but we also understand that some people might feel uncertain about it. For those of you who feel more comfortable staying in your own space, we've introduced contact-free ways to shop, and with options that include deliveries to your car to virtual appointments with a personal shopper, we hope there's something for everyone.
Before you visit your local store, there's a couple of things you need to know:
From Friday 24th July, all customers will be required to wear a face mask or face covering while shopping in-store in England and Scotland. Our in-store colleagues will also be wearing face masks or coverings as we recognise the importance of health and wellbeing in the communities we serve. We appreciate you doing what you can to help us keep each other safe.
If you can’t wear a covering, please speak to our store hosts and we will find a solution that works for everyone. There are lots of ways to shop without entering the store, and we will be happy to help you get what you need.
As a safety precaution, we're limiting the amount of people in-store at any one time. Each store has a maximum capacity, which will give everyone space to shop safely while social distancing.
To help everyone have the chance to shop without a lengthy wait, we're also asking that only 2 people from any household come in-store at once.
If this isn't possible, please speak to one of our colleagues and our team will try to accommodate your shopping needs.
We appreciate your support and we can't wait to see you again soon.
Choose how you shop
We've added more options to make sure you feel comfortable