Ways to Shop
<center>Latest Coronavirus Information
Our stores in England are open with several measures in place to keep our customers and colleagues safe:
- Hand sanitiser and cleaning stations will be available to you in our stores and Pausa cafes
- We have reintroduced screens at the tills and table dividers in Pausa
Face masks and visors are no longer are a requirement in our English stores.
You can pop into any of our stores to browse and shop, or use our Click & Collect and home delivery options if that feels more comfortable for you.
Our stores in Scotland are open with several measures in place to keep our customers and colleagues safe:
- We ask that you wear a face mask or a visor when visiting us
- Hand sanitiser and cleaning stations will be available to you in our stores and Pausa cafes
- We have reintroduced social distancing in-store, along with till screens and table dividers in Pausa
- There will be a colleague on hand to meet you at the front of our stores to support
You can pop into any of our stores to browse and shop, or use our Click & Collect and home delivery options if those feel more comfortable to you.
Our stores in Wales are open with several measures in place to keep our customers and colleagues safe:
- Hand sanitiser and cleaning stations will be available to you in our stores and Pausa cafes
- We have reintroduced social distancing in-store, along with till screens and table dividers in Pausa
- There will be a colleague on hand to meet you at the front of our stores to support
Face masks and visors are no longer are a requirement in our Welsh stores.
You can pop into any of our stores to browse and shop, or use our Click & Collect and home delivery options if those feel more comfortable to you.
Our stores in Northern Ireland are open with several measures in place to keep our customers and colleagues safe:
- We ask that you wear a face mask or a visor when visiting us
- Hand sanitiser and cleaning stations will be available to you in our stores and Pausa cafes
- We have reintroduced social distancing in-store, along with till screens and table dividers in Pausa
- There will be a colleague on hand to meet you at the front of our stores to support
- We will be reintroducing a limit on the number of customers in our stores at any one time
You can pop into any of our stores to browse and shop, or use our Click & Collect and home delivery options if that feels more comfortable for you.
Contact-free home delivery is still available across the UK (and saves you from having to carry anything, which is always a bonus).
Our Click & Collect service is in-store only, however, hand sanitiser and cleaning stations are provided, our tills have protective screens installed, and we ask everyone to keep their masks on in line with Government guidance.
Our Click & Collect service is currently in-store only across all of our shops in the UK.
Yes they are, and many branches are offering a great menu at the moment! Each Pausa is following the current safety advice for their regions, so please check the local guidance if you are unsure.
Home delivery orders for all regions across the UK are unaffected by the latest announcements so if you are looking to place an order or have already done so, you can rest assured that we're working hard to bring your delivery to you, contact-free, as quickly as possible.
We are offering our ‘room of choice’ delivery option for Furniture. This means that if you would like them to, our 2 person teams will be able to bring furniture delivery items inside your home and to any room. We’ll call you in advance to ask where you’d like your delivery, so you’ll have the option of having your order taken to a specific room or we can make a contact-free delivery to your doorstep and take a verbal confirmation instead of a signature.
We are still following Government guidelines, so if you are self-isolating, or you are experiencing any symptoms of Covid-19, we will not be able to offer room of choice delivery. Instead we’ll make a contact-free delivery to your doorstep.
Our amazing Facebook community groups is the place to be for the latest information on your local store. As well as the latest news, our colleagues can help with any questions you may have.
Gift cards are available to purchase from stores across the UK.
Please note, our gift cards can only be used for in-store purchases made at the tills once your local stores has reopened in line with Government advice, and only for items that can be taken home that day. This means they cannot be used for in-store purchases made on tablets with the help of our colleagues, as this is an online transaction.
We hope you’re happy with your Dunelm purchase, if you decide it isn’t right for you, you have 28 days from date of purchase to return or exchange unwanted items.
Proof of purchase is required, exclusions apply, please click here for full details.
